Tourist perception on smart tourism experiences: The case of Budapest as a smart tourism destination

Kummitha Harshavardhan Reddy and Kandi Zsuzsanna (2023) Tourist perception on smart tourism experiences: The case of Budapest as a smart tourism destination. In: Szemelvények a BGE kutatásaiból II. kötet. Budapesti Gazdasági Egyetem, Budapest, pp. 206-214. ISBN 978-615-6342-76-8

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The rapid technological innovation brings new opportunities for tourism development. More tourism destinations are relying on smart technologies to attracts tourists to visit and enrich their tourism products. This study assesses how tourists experience the use of smart tourism technologies (STT) Information and Communication Technology (ICT), accessibility, interactivity, and security) at destinations. Although studies in smart tourism have increased recent years, little research has evaluated tourists’ perception on smart tourism technologies usage. This study used Budapest as a smart tourism destination. Descriptive survey research design was adopted and sampled 256 international tourists who visited Budapest during August to November 2022. This study results indicated that accessibility is the most effective factor affecting smart tourism technology experiences in Budapest and intera

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Budapesti Gazdasági Egyetem

Item Type: Book Section
CreatorsORCIDMTMT szerző azonosító
Kummitha Harshavardhan Reddy
Kandi Zsuzsanna
Uncontrolled Keywords: smart tourism, smart technologies, tourist perception, tourism development
Depositing User: Eszenyi-Bakos Kinga
Identification Number: 34484143
DOI id:
Date Deposited: 2023. Dec. 19. 14:12
Last Modified: 2024. Jan. 08. 13:36

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