The role of participation and involvement in organisational learning

Benkó Aliz (2022) The role of participation and involvement in organisational learning. In: No Question: Sustainability is Everyone’s Business V. BBS International Sustainability Student Conference Proceedings. Budapesti Gazdasági Egyetem, Budapest, Magyarország, pp. 5-12. ISBN 978-615-6342-38-6

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Hivatalos webcím (URL): https://doi.org/10.29180/9786156342386_1

Abstract

Objectives: In my research, I investigate how and in what ways participation and involvement as a precondition for learning is present in Hungarian SMEs. Effective individual learning is a necessary precondition for effective cooperation both at the individual level and, by extension, at the organisational level. It is through collaborations that the organisational culture that leads to organisational learning and a learning organisation, which is the cornerstone of sustainable development, is created. Methodology: In my pilot research, I used a qualitative research method. I conducted five semi-structured management interviews in a medium-sized logistics company, which I then processed applying thematic coding. In this presentation, I explore how decision making is carried out at the company, what decisions are made in the company, how they are made and how employees are involved in the decision-making process. Findings: The intention of the CEO is that participation and involvement are consciously present at the company, but I found few real examples of this in the interviews. Important decisions are made by the CEO alone, such as the introduction of a performance appraisal system, but the HR department and members of the management are involved in working out the details. This practice is not conducive to employee participation and involvement in the decision-making process in the company, and thus does not promote a learning organisation culture. Research/practical implications: My research confirmed that translating knowledge into practice cannot happen without the active participation of the individual. The involvement of the individual and the realisation of effective learning is the starting point for the development of organisational learning and a learning organisation. Originality/value: Due to the qualitative exploratory nature and the small number of cases used in the pilot research, the results obtained are not statistically generalizable. My aim was to test my idea in practice on a theoretical level.